Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If the response is helpful, please click " Accept Answer" and upvote it. If your issue has any update, please feel free to post back. If you could add the account normally on other client, the issue may be related to your client itself, in order to avoid the interference of corrupted Outlook client, please try to repair your Outlook to check. So for your issue itself, did it occur on your client only? In order to further confirm if your issue is related to Outlook or your account itself, it's suggested to log into your account on Windows Mail or other Outlook client that could work normally to check if you could configure your account normally there. ![]() But based on my test on Outlook 365, I could add Gmail account normally in this system: The big question here is why does Outlook use IE instead of the default system browser and is there a way to configure it to do so?īased on my research, I couldn't find any related information that shows/explain Outlook use IE when configured gmail account as you mentioned. 4 Select Full (two-way) email sync from the dropdown Connect. 3 Select your email client provider from the dropdown: Gmail / Google Apps mail or Outlook / Office 365 mail Next. For more information, please refer to : Less secure apps & your Google Account Connect your email account 1 Go to your Email page Select Email Settings. If the issue still exists there, based on my research, the less secure app access for your gmail account may also affect it, it's recommended to log into your gmail account in browser and turn on the less secure app acess to check if the issue has any difference after that. If you want to be able to use Gmail to check an O365 email address, youll need to access your Gmail settings, go to the Accounts and Import tab, and add the address under the Check mail from other accounts section. ![]()
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